Check what needs action

Use this page when you need to know what your team should do next.

Before you start

• Open the relevant Transaction.
• Check that you are viewing the right acting side and role.
• Know whether you are preparing work or approving work.

Steps

1. Open Workflow.
2. Look for tasks marked as needing action, waiting, review required, ready, or complete.
3. Open the task or related tab for the next action.
4. Check whether Torrens is asking your firm to review, upload evidence, record an external confirmation, or wait for someone else.
5. Complete only the steps your role is allowed to complete.

Check before you continue

• Do not mark external work complete just because it has been requested.
• Do not approve drafted work until the right person has checked it.
• If a task depends on a lender, counterparty, council, LINZ, Landonline, client, or bank, treat it as outside Torrens until the external confirmation is actually done and recorded.

What happens next

Use the Transaction tabs to complete the next action and keep the audit trail current.

Limits

Torrens can show work and record progress, but it does not remove the need for professional supervision or external confirmation.