Use evidence and audit trail

Use this page when you need to understand why a Transaction is in its current state.

Before you start

• Open the correct Transaction.
• Know whether you are checking evidence for a task, a document, an approval, or a completion decision.

Steps

1. Open the relevant task or tab.
2. Check attached documents, records, confirmations, or linked events.
3. Use Audit to see recorded activity.
4. Compare the record with any external material your firm relies on.
5. Add missing evidence only when it belongs in Torrens and is safe to upload.

Check before you continue

• The audit trail records what happened in Torrens.
• Some proof still lives outside Torrens, such as Landonline, lender, banking, trust-account, counterparty, council, or client records.
• Do not record an external confirmation until the confirmed fact has happened.
• For settlement and closeout-sensitive facts, use the required Torrens record, practitioner confirmation, external evidence, or external confirmation. Notes, task status, generic uploads, elapsed time, and summaries are not enough by themselves.

What happens next

Use the evidence and audit record to supervise work, review progress, and understand what still needs action.

Limits

The audit trail is not a substitute for your firm’s complete file or professional record-keeping obligations.